Case . Study Third-Party Risk
A unified third-party risk program that connects onboarding, due diligence, SLA monitoring, concentration signals, and remediation—so vendor risk doesn’t become an outage headline.
Use case: Third-party oversight across vendors, Nth parties, and service providers with measurable control assurance.
Problem
Onboarding checklists lived in email and spreadsheets, renewals were reactive, and SLA drift was discovered too late—creating blind spots and governance risk.
Solution
Risk.Surf consolidates vendor profiles, obligations, controls, and evidence into one workflow—enforcing accountability across security, compliance, procurement, and operations.
Risk Signals
Track SLA exceptions, concentration exposure, and remediation velocity with dashboards and KRI-style scoring.
Outcomes
Reduced renewal surprises, faster onboarding cycles, and audit-ready documentation for third-party governance.
Program capabilities
Onboarding & due diligence
Standardize intake, questionnaires, and control mapping by vendor type and criticality.
Control assurance
Collect evidence, attestations, and exception handling aligned to internal control frameworks.
SLA & concentration monitoring
Detect SLA drift and over-reliance early with risk dashboards and escalation paths.
Remediation workflows
Assign owners, track progress, and keep an auditable trail of decisions and evidence.